Patient Access Specialist (Front Desk/PAS - Full Time Nights - Burleson) - Emerus Holdings : Job Details

The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement. Essential Job Functions Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records. Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships. The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital. Answer telephone in a professional and courteous manner, record messages and communic...Patient Access, Front Desk, Specialist, Patient, Night, Customer Service, Healthcare