Patient Access Representative - Patient Access - Part Time - Days - MercyOne : Job Details

Position Hours: Monday-Friday; 8 hours shifts 4:45 am-1:15 or 8:30 am-5 pm, or 10 hour shifts 5 am-4:30 pm or 5:30 am-5 pm; weekend/holiday rotation and as needed. The Patient Access Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery, including the entry of patient/guarantor information in the patient accounting system, collection of patient signatures on all appropriate forms and the imaging/copying of registration documents. Obtains and processes signed physician orders, conducts online insurance eligibility/benefit verification on designated cases, notifies patient/guarantor and collects patient liabilities, and refers appropriate cases to financial counseling for follow-up and consultation. May provide escort and directional support to patients, family members and visitors. High school diploma or an equivalent combination of education and exp...Patient Access, Patient, Representative, Part Time, Healthcare, Banking