Patient Access Representative II - Admissions - Vidant Health : Job Details

Job Description ECU Health About ECU Health North HospitalECU Health North Hospital is a Joint Commission-accredited, 204-bed acute bed facility serving Halifax, Northampton and Warren counties in the north-central region of North Carolina. Its service area also reaches into southern Virginia. With more than 600 team members, the hospital offers a broad range of medical and surgical services. It features a 24-hour emergency department and offers advanced diagnostics as well as specialty and primary care.Position Summary Responsible for creating the first impression of the organization's services to patients and families and other external customers. Essential duties may include scheduling, registration and insurance verification for both outpatient and inpatient services by collecting proper demographic information and securing authorizations for procedures. Acts as the primary liaison for patients receiving professional and hospital services at ECU Health.Minimum Requirements High School or Equivalent (GED) or higher is required.Associate Degree: preferredBachelors Degree: preferred1 to 2 years of Registration and/or Billing experience within a healthcare setting is required3 to 5 years - customer service experience is requiredRequiredExcellent communication (both written and oral), detail orientation, organization, and multitasking skills requiredInsurance Verification experiencePreferredExperience with EPIC and medical office workflowsExperience with Microsoft Office/PC-based applications (Outlook, Word and Excel)Other Information Dayshift 7a-7p working every other weekend.General Statement It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.