Patient Access Manager - TAL Healthcare : Job Details

Supervise and coach front desk and patient access teams across multiple locations. Oversees a busy call center Drive a culture of excellence in customer service and patient-centered care. Develop and implement efficient scheduling systems and workflows. Monitor performance metrics and implement continuous improvement strategies. Serve as a problem-solver for patient access challenges, escalating issues as needed. Collaborate cross-functionally with clinical and administrative teams to optimize patient flow. Support staff training, onboarding, and professional development initiatives. Qualifications 3 years of experience in patient access, Call Center, front desk management, or healthcare operations, ideally in a community health or outpatient setting. Proven leadership skills with the ability to motivate and manage frontline teams. Strong interpersonal and communication skills; a natural collaborator and team builder. Demonstrated ability to think critically, solve problems on the fly,...Patient Access, Manager, Patient, Healthcare, Staffing