Patient Access Intake Specialist - North Carolina Staffing : Job Details

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. This role is responsible for ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information systems. Meets departmental/organizational outcome targets for process accuracy and timeliness.

Responsibilities include: ensuring and verifying key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy; scheduling all new and follow-up patient appointments as required; attempting to reschedule cancellations whenever possible and communicating cancellations to provider as necessary; completing and documenting all governmental, regulatory, financial, and contractual forms in accordance to procedure; utilizing price estimation tool, when applicable, as part of the registration process to provide the most accurate estimate to patients; meeting departmental target for up front collections to include deposits, estimated amounts due, co-pays, and/or prior balances; and actively participating in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections.

Education Requirements: High School Diploma or GED

Professional Experience Requirements: Require two (2) years of customer service and/or clerical experience.

Salary Range: $17.23 - $24.77 per hour (Hiring Range) Pay offers are determined by experience and internal equity.