Patient Access Intake Rep (Revenue Cycle Specialist Front-End) - Southcoast Health : Job Details

Patient Access Intake Rep (Revenue Cycle Specialist Front-End) at Southcoast Health. Join to apply for the Patient Access Intake Rep (Revenue Cycle Specialist Front-End) role with Southcoast Health.

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to our people, patients, and the community is our way of life, and youll be at the heart of it. Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. We provide inclusive, ethical workplaces where our caregivers offer world-class, comprehensive healthcare close to home. Southcoast Health has been voted Best Place to Work for 7 years in a row. We are searching for a talented Revenue Cycle Specialist Front-End.

Hours: 32 hrs

Shift: Evening shift, 3:00pm 11:30pm with weekend and holiday rotation

Location: Charlton Memorial Hospital - Fall River, MA

• Under the general supervision of the Team Leader, handle patient registration, insurance verification, pre-registration, and point of service collections.
• Ensure accurate patient data and educate patients on financial responsibilities.
• Provide financial counseling referrals and Medicare compliance (IM and MOON forms).
• Valuables management and morgue coordination as part of the role.
• Deliver excellent customer service and ensure regulatory compliance.
• Collaborate with clinical and revenue cycle teams and provide on-site coverage at public arrival desks and the Emergency Department.

• Equal to completion of four years of high school plus additional courses or training required; Associate's Degree preferred.
• Medical Terminology Certificate preferred.
• Demonstrated excellent communication and interpersonal skills.
• Strong computer skills including medical-based programs; proficiency with Word, Excel, and other software programs preferred.
• Over three years related health care experience including working with third party payers preferred.
• CHAM (Certified Healthcare Access Manager) or CHAA (Certified Healthcare Access Associate) encouraged.
• Must be fully vaccinated against seasonal influenza and the COVID-19 virus or be exempt for medical or personal reasons (sign a statement certifying exemption once hired).

• Pay range: USD $16.55 - USD $27.78 per hour. Pay rate will be determined based on level of experience.
• Awarded sign-on bonus: $1,200 new hire sign-on bonus for this position (rehires termed more than 1 year also eligible).
• Available benefits include competitive pay, comprehensive benefits, generous earned time off, employee wellbeing program, 403(b) with company match, tuition assistance, and professional growth opportunities.
• Available to regular status employees scheduled to work a minimum of 24 hours.

Equal Opportunity Employer: Southcoast Health is an Equal Opportunity Employer.

• Job function: Health Care Provider
• Industry: Hospitals and Health Care

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