Patient Access I - Mass General Brigham : Job Details

Saturday - Monday DAY SHIFT - Benefits Eligible! Responsible for ensuring a smooth and efficient patient check-in and discharge process by providing excellent customer service, collecting patient information, verifying insurance coverage explaining policies & procedures, and handling patient questions. Does this position require Patient Care? No Qualifications. Saturday - Monday DAY SHIFT - Benefits Eligible - Shift Differential Pay! Essential Functions-Greet patients in a professional and friendly manner-Collect and verify patient demographic and insurance information, as well as enter information into systems -Schedule appointments and confirm patient information -Explain insurance and billing policies/procedures to patients -Process payments and provide receipts -Obtain pre-authorization for procedures as needed -Handle patient questions, concerns and issues, while escalating any complex or difficult situations to patient access senior staff or manager. Education. High School Diplom...Patient Access, Patient, Healthcare, Insurance