Patient Access Clerk - Riverwood Healthcare Center : Job Details

About the Position:

Responsible for facilitating patient registration, including identification, demographic collection, financial verification, and compliance documentation. Handles co-pay collection, cash reconciliation, and emergency patient arrivals while coordinating with departments for smooth patient flow. Manages incoming calls, appointment scheduling, and ensures excellent customer service in a fast-paced environment.

What we are looking for:

Minimum:

• High school diploma or GED required; an associate degree or certification in a healthcare-related field is highly preferred.

• Minimum of one year of customer service experience required, preferably in a healthcare setting.

• Proficiency in computer use required; experience with electronic health records is preferred.

Preferred:

• Experience using Excellian.

• General medical terminology.

• Insurance verification and/or patients registration experience.

What we offer:

At Riverwood Healthcare, treating our patients well starts with treating our employees well. We provide a culture that reflects the friendly, more relaxed atmosphere of the communities we serve. Our staff are welcoming and supportive of one another.

Depending on eligibility, there are a wide-variety of benefits including health insurance, dental insurance, vision insurance, life insurance, a 401(k)-retirement plan, wellness benefits with on-site fitness center, and a time off package to maintain a healthy home-work balance.

EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.

Please Note: Offers of employment from Riverwood Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.