Patient Access Associate - NYC Staffing : Job Details

Establish and maintain positive relationships with patients, visitors, and other employees. Interacts professionally, courteously, and appropriately with patients, visitors and other employees. Behaves in a manner consistent with maintaining and furthering a positive public perception of BronxCare Health System and its employee.

Responsibilities:

• Perform a detailed medical record/patient look-up confirming patient identifiers to avoid duplicate medical record;
• Register and interview patients and/or designated representative at point of service; or at bedside, to verify demographic, insurance, and primary care physician information.
• Process to include insurance verification and eligibility, identification of PCP; Includes NYCDOH birth and death registration;
• Monitor ED tracking board; timely bed assignments for ED and Direct admits;
• Process elective surgery procedures to include FI Clearance.
• Prepare end of shift census reports for management.
• Scanning of FI documents.

Qualifications:

• High School or GED Required, Associate's preferred.
• One to two (1-2) years healthcare experience
• One to two (1-2) years experience with verification/eligibility of insurance
• Familiar with Medicaid, Medicare and Managed Care guidelines
• Knowledge of medical terminology
• Must be detailed oriented
• Excellent verbal and written communication skills
• Bilingual (English & Spanish) preferred
• Excellent customer services and organizational skills

Job Locations US-NY-Bronx ID 2025-5115 Category Administrative/Clerical Position Type Regular Part-Time Division Bronxcare Hospital Center - Concourse Min USD $26.09/Hr. Max USD $26.66/Hr. Shift Night Shift Department: Patient Access (BHCS)