Patient Access Associate - UW Medicine Valley Medical Center : Job Details

The Patient Access Associate position is responsible for scheduling services in hospital and clinic services using inbound and outbound call handling and My. Chart requests. Responsibilities also include scheduling, pre-registration, insurance verification, registration, check-in (admission of patients), estimates, payment collections, check-out, and scheduling in-person in their respective departments. DEPARTMENT: Clinic Network WORK HOURS: As assigned REPORTS TO: Manager, Clinic Network PREREQUISITES: High School Graduate or equivalent (G.E.D.) required. Minimum one-year front office experience in a physician office or hospital access department; scheduling, registering, using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. Demonstrates basic skills in keyboarding (35 wpm). Computer experience in a windows-based environment. Excellent communication skills including verbal, written, and listening. Excellent cust...Patient Access, Associate, Patient, Customer Service, Insurance, Medical, Healthcare