PATIENT ACCESS ASSOCIATE II - Memorial Health System : Job Details

Our Patient Access Specialist II is responsible for facilitating access to services at Lincoln Memorial Hospital and/or other service areas. A comprehensive understanding of the tasks performed across various Patient Access Service areas is essential to ensure optimal customer satisfaction both internally and externally. This role plays a crucial part in ensuring accurate reimbursement by ensuring patient information is captured correctly. Primary Responsibilities:Oversee pre-registration and registration of patients, ensuring accurate collection of patient demographics and third-party information. Ensure the accuracy of all patient visit information, and may assist with financial collections when necessary. Act as the main point of contact for hospital switchboard operations and dispatch for all emergency situations. Serve as a liaison between ancillary departments and various Patient Access Service areas to ensure smooth communication and efficient service delivery. Key Skills & Qual...Patient Access, Associate, Patient, Customer Service, Operations, Skills, Healthcare