Parts Support Representative - Federal Signal Corporation : Job Details

Responsible for the accurate quotation of Tow. Haul OEM parts Responsible for processing and tracking of customer orders for Tow. Haul OEM parts Work with engineering, systems, purchasing, and production teams to provide estimated lead times for delivery Customer communication and follow up throughout the quotation and order process Report problem areas to applicable internal team (service, engineering, sales, executive) Responsible for developing strong client relationships Position will require proactive calling on customers to consistently meet sales goals Qualifications Required Minimum 2 years of customer service experience High level of accuracy and attention to detail Strong written and verbal communication skills Must be proficient in MS Office, CRM Demonstrated ability to communicate, present and influence credibly at all levels of the organization Experience in delivering client-focused solutions based on customer needs Proven ability to follow specific instruction, manage mu...Support, Representative, Parts, Solutions, Technology