Join Our Team! As a Stockroom Operations Associate, you'll be the backbone of our store operations, ensuring that everything runs smoothly and customers receive top-notch service. Your role involves efficiently processing freight and replenishing stock to meet our customers' needs.
Key Responsibilities:
- Receive and manage product shipments, including unloading trucks and executing stockroom operations to fulfill online orders.
- Restock the sales floor based on sales trends and seasonal requirements, ensuring a well-organized inventory.
- Provide excellent customer service by greeting guests and assisting them with products and services.
- Maintain high product protection standards to ensure the security of merchandise.
- Help train new hires on company standards, product knowledge, inventory procedures, and best practices as directed by store leadership.
Associate Responsibilities:
- Act with integrity and honesty, fostering teamwork in an inclusive environment.
- Use good judgment in decision-making and partner with others when needed.
- Anticipate customer needs and resolve any issues effectively.
- Assist with point of sale processes to provide quick and efficient service while creating a positive customer experience.
- Meet or exceed productivity and loyalty goals.
- Successfully manage multiple tasks within given deadlines.
- Follow company policies and safety guidelines.
- Respond proactively to directions from managers and other staff members.
- Other duties as assigned.
Skills Required:
- Strong customer service skills with a focus on detail.
- Effective communication and interpersonal skills.
- No prior retail experience needed.
- Must be at least 16 years old.
- Available to work flexible hours, including days, nights, weekends, and holidays.
Preferred Skills:
- Experience in client-facing roles in retail or service industries.
Physical Requirements:
- Ability to lift up to 50 lbs. regularly, and occasionally more with assistance.
- Ability to perform physical activities such as climbing, bending, and lifting frequently.
- Willingness to stand and walk throughout your shift.
- Must be capable of visually verifying information and inspecting merchandise.
- Adhere to health and safety standards.
Compensation: Pay starts at $12.50.