Join our team as a Part-Time Stockroom Operations Associate, where you'll play a vital role in delivering top-notch customer service while efficiently executing store operations. In this role, you'll manage freight processing, replenishments, and omni-channel operations.
Key Responsibilities
- Receive and process product shipments, including unloading trucks and managing stockroom functions and omni-channel fulfillment.
- Replenish the sales floor according to demand and seasonal changes.
- Engage with customers by greeting them and assisting with their needs.
- Implement all product protection standards.
- Contribute to the training of new hires in Kohl's brand standards, product knowledge, and inventory procedures.
Expectations for All Associates
- Demonstrate integrity, honesty, and foster teamwork in an engaging and inclusive environment.
- Exercise good judgment in decision-making and collaborate effectively with team members.
- Maintain a customer-service mindset by anticipating customer needs and resolving issues satisfactorily.
- Support point-of-sale and customer service operations to ensure quick service and an outstanding customer experience.
- Meet or exceed personal goals in productivity and customer engagement.
- Manage multiple tasks within established timeframes and adhere to company policies.
- Prioritize safety for yourself, associates, and customers.
- Respond positively to direction from supervisors and colleagues.
- Perform other related duties as assigned.
Required Skills
- Outstanding customer service skills along with the ability to multitask and maintain attention to detail.
- Strong verbal and written communication skills.
- No prior retail experience is necessary.
- Must be at least 16 years of age.
- Flexible availability for days, nights, weekends, and holidays.
- Preferred: Experience in client-facing roles within retail or service industries.
Essential Functions
- Effectively perform tasks as outlined in the responsibilities.
- Complete all company training programs successfully.
- Adhere to dress code requirements.
- Possess basic math and reading skills, along with legible handwriting and basic computer operation.
- Utilize technology, including handheld scanners, as needed.
- Maintain regular attendance and comply with scheduled shifts.
- Ability to work in varying temperatures, humidity, and conditions during stockroom operations.
- Fulfill physical requirements as detailed below.
Physical Requirements
- Lift up to 50 lbs frequently and occasionally lift over 50 lbs with assistance.
- Ability to climb, stoop, kneel, and perform various physical tasks as needed.
- Stand or walk for the duration of your scheduled shift.
- Visually verify information and locate specific merchandise.
- Comply with health and safety standards.
Pay Starts At: $13.00