Part Time, Personal Shopper - SpartanNash Company : Job Details

This role is responsible to lead the eCommerce process of receiving grocery orders from customers online, ensuring orders are picked, properly bagged and stored (refrigerator/freezer as needed), and in place for pick-up in a timely manner. Heres what youll do: Responsible to lead the eCommerce process for receiving customer's online orders and picking or delegating picking of orders. Review customer comments/special instructions, as applicable, to ensure product selected matches customer's request; follow up on issues as necessary (i.e., product substitution, etc.). Ensure quality control and handle products carefully, specifically perishables and delicate items, during selection of items and packing of products to minimize damage and to ensure customer satisfaction. Scan order products, confirm order totals (check-out) for products priced by the pound (i.e., produce, deli, and meat/seafood) and substituted items. Follow proper procedures for storing orders at proper temperature (ref...Personal Shopper, Part Time, Customer Experience, eCommerce, Grocery, Business Services