Part Time Patient Access Representative Associate - UnitedHealth Group : Job Details

Greets and welcomes patients in person Collects demographic and insurance information Checks in and interviews patients to complete the registration process Obtains signatures from patients as needed Directs patient to their appointment or procedure May assist in scheduling add-on appointments Documents, any issues and resolutions in electronic medical record Resolves claim issues and registration errors on patient accounts and in assigned work queues Uses resources, tools and procedures to complete registrations for complex accounts Verifies insurance eligibility and benefits information for payers and interprets results, focusing on complex billing situations Obtains cost information and explains information to patients Collects on patient financial obligations Handles complex questions as needed Screeningand approving patients for financial assistance programs and financial counsel as needed Provides technical or functional direction for employees Assist patients in completion of re...Patient Access, Part Time, Representative, Associate, Patient, Healthcare