Part Time Help Desk Support - RIZZO International : Job Details

Position Overview: RIZZO International, Inc. is seeking a reliable and tech-savvy individual to join our corporate office team in Pittsburgh, PA as a Part-Time Help Desk Support staff member. This temporary role provides hands-on experience in IT support, troubleshooting, and general technical assistance. While prior IT experience is a plus, we welcome candidates with a strong interest in technology, problem-solving skills, and a willingness to learn. Skills & Requirements Schedule & Hours:

• Part-time, Monday-Thursday
• Must be available in the office from 10:00 a.m. - 12:00 p.m. each day (core hours)
• Option to work additional hours before or after core hours, up to 4 hours per day (e.g., 8:00 a.m. - 12:00 p.m. or 10:00 a.m. - 2:00 p.m.)

Scope of Position:

• Provide basic IT support, including troubleshooting hardware and software issues.
• Assist with setup and configuration of computers, printers, and other office equipment.
• Provide technical assistance to employees via phone, email, and in-person support.
• Help manage IT equipment inventory and software licenses.
• Document IT processes, troubleshooting steps, and user guides.
• Assist IT staff with various projects, such as system upgrades, migrations, or office relocations.
• Maintain confidentiality and follow company IT security policies.

Skills & Qualifications:

• Interest in Information Technology, Computer Science, or a related field (students welcome, but not required).
• Strong problem-solving skills and eagerness to learn.
• Basic understanding of Microsoft Windows, Office 365, and general IT concepts (preferred but not required).
• Excellent communication skills and ability to assist users with technical issues.
• Ability to work independently and as part of a team.
• Must be dependable and available for required in-office core hours.

BACKGROUNDRIZZO International, Inc. is a woman-owned, highly focused consulting firm specializing in all aspects of civil engineering, earth sciences, and field/testing services for dams, nuclear power plants, and other power-related markets. Our firm has worked around the world on unique, challenging, and technically demanding projects. We take pride in our commitment to providing personal and professional services in a responsive, high quality manner, and continually strive to exceed our clients' expectations by providing innovative and economically smart solutions. To learn more about our global experience visit us at . EOE M/F/Disability/Veteran EEOC Disclaimer: RIZZO International, Inc. is an equal opportunity employer in that our policy, in accordance with Federal and State laws, prohibits employment discrimination solely on the basis of a person's race, color, creed, sexual orientation, sex, marital status, or disability except where a reasonable, bona fide occupational qualification exists. Candidates need to submit their resume through our website for consideration: Qualifications