Part Time Customer Service Instant Return Representative - Hertz Car Sales : Job Details

Join to apply for the Part Time Customer Service Instant Return Representative role at Hertz Car Sales4 weeks ago Be among the first 25 applicantsJoin to apply for the Part Time Customer Service Instant Return Representative role at Hertz Car SalesJob DescriptionTheJob DescriptionThe Part Time Customer Service Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.Wage : $22.00 hourlyThe Key Responsibilities And Accountabilities AreProvides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and proceduresPersonally, welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly mannerProvide the customer with an invoice and a full explanation of their chargesResolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.Check fuel level and mileage and clearly explain final charges to the customerSecure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed.Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfactionMaintain appearance appropriate for providing best in class customer service in accordance with established guidelinesTo carry out any other duties requested by the managers/Team Leaders.Keep work area organized and free of clutterBasic QualificationsPassion for customer service and attention to detail – Goes the extra mileA minimum of one year of sales or customer experience in a high volume or service-oriented environmentProven strong sales and closing skills and the ability to friendly, engaging mannerBasic computer proficiencyMust Be Able ToGood communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skillsDemonstrate professionalism and interpersonal skillsProven experience of working well within a team.100% customer focus, with proven experience within a customer facing environmentWork flexible shifts including weekends and holidays; and work overtime as requiredWork outdoors during all weather conditionsStand for long periods of timeLift up to 45 poundsBenefits And PerksNot only do you get to be part of an organization where you Drive your Potential , Power your Passion!! Below are a few perks and discounts:Up to 40% off the base rate of any standard Hertz rentalMedical, Dental & Vision plan optionsRetirement programs, including 401(k) employer matchingPaid Parental Leave & Adoption AssistanceEmployee Assistance Program for employees & familyEducational Reimbursement & DiscountsVoluntary Insurance Programs - Pet, Legal/Identity Theft, Critical IllnessPerks & Discounts –Theme Park Tickets, Gym Discounts & moreAbout UsThe Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.US EEO STATEMENTAt Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.Individuals are encouraged to apply for positions because of the characteristics that make them unique.EOE, including disability/veteranSeniority level Seniority level Entry levelEmployment type Employment type Part-timeJob function Job function OtherIndustries AutomotiveReferrals increase your chances of interviewing at Hertz Car Sales by 2xGet notified about new Customer Service Representative jobs in San Francisco, CA .Customer Service Representative - State Farm Agent Team Member Walnut Creek, CA $55,000.00-$85,000.00 2 years agoNEW Airline Customer Service Agent - San Francisco, CA San Francisco, CA $2,290.00-$2,490.00 5 days agoSan Francisco, CA $70,000.00-$90,000.00 2 weeks agoSan Francisco, CA $22.00-$23.00 1 hour agoSan Francisco, CA $48,000.00-$70,000.00 2 weeks agoSan Francisco, CA $16.00-$20.00 6 months agoCustomer Service Representative / Full-Time / San Francisco Customer Service Representative - State Farm Agent Team Member San Francisco, CA $19.00-$21.00 11 months agoCustomer Service Representative - State Farm Agent Team Member Daly City, CA $40,000.00-$48,000.00 11 months agoSan Francisco, CA $130,000.00-$170,000.00 3 days agoSan Francisco, CA $16.00-$20.00 6 months agoSan Francisco, CA $70,000.00-$90,000.00 5 days agoCustomer Support Agent (American Timezone) San Francisco, CA $31.55-$33.50 2 days agoSan Francisco, CA $14.74-$21.05 2 weeks agoSan Francisco, CA $85,000.00-$105,000.00 1 month agoWe're unlocking community knowledge in a new way. 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