Part-Time Customer Service Associate - Lowe's : Job Details

Your Impact at Lowe's As a Customer Service Associate, you will utilize your exceptional customer service skills and a genuine desire to help others, ensuring customers feel comfortable while shopping at Lowe's. This role is perfect for individuals who enjoy interacting with customers and assisting them with their home improvement needs.

How We Support You Lowe's is committed to supporting your career goals, whether you are seeking part-time employment or a long-term position. As a member of our team, you will benefit from competitive pay and flexible schedules, along with remarkable perks:

• Explore multiple top-tier health insurance options to prioritize your well-being.
• Advance your education with Lowe's tuition assistance program.
• Secure your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
• Enjoy added savings with a 10% Associate Discount.
• Develop new trade skills through our Track to the Trades program.

For more information about our benefit programs, please visit our benefits page.

Your Day at Lowe's As a Customer Service Associate, you will greet customers as they enter the store, assisting them in locating and selecting the right products and services for their home improvement projects. Your daily tasks will include addressing customer inquiries, helping with merchandise handling, and ensuring customer satisfaction across various departments, such as Appliances, Hardware, Paint, and more.

Key Responsibilities

• Welcome customers and deliver friendly, professional assistance.
• Help customers locate and handle merchandise efficiently.
• Manage stock levels by replenishing supplies on the shelves.
• Process orders and deliveries accurately for timely customer receipt of products.
• Cross-train in different departments to enhance customer service.
• Prepare merchandise in your department according to customer requests.
• Guide customers throughout their shopping and checkout experiences.
• Complete additional duties as assigned.

Minimum Qualifications

• 6 months of computer experience, including data entry and information retrieval.
• 6 months of experience using retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic.
• Capability to stand, sit, and perform other necessary activities for the job.
• Ability to lift 25 lbs unassisted or more with accommodations.

Preferred Qualifications

• 6 months of retail or customer service experience.
• Bilingual skills.
• Certification in a relevant trade (e.g., hardware, kitchen, plumbing, electrical).

Travel Requirements Travel is not a regular requirement, but occasional trips for meetings or training may be necessary.

Working Conditions Working conditions vary by location. You may encounter diverse weather conditions and noise levels, in addition to physically demanding tasks requiring safe lifting practices. Guidelines limit single lifts to a maximum of 75 pounds.

About Lowe's Lowe's Companies, Inc. is a leading home improvement retailer serving millions of customers weekly. Our commitment extends to community support through initiatives that promote safe, affordable housing and workforce development. To learn more, visit our website.

Pay Range: $16.00 - $16.65 per hour. Starting rates may vary based on factors such as position, location, education, and experience. For details about our benefit programs, please visit our benefits page.

Lowe's is an equal opportunity employer, committed to diversity and inclusion in our workforce.