Part-Time Administrative Support Assistant - SIGMA : Job Details

Job Title: Part-Time Administrative Support Assistant - Salem, MA (Job ID: 773276) Location: On-site at Salem, MA Duration: 6-Month Contract Schedule: Wednesday, Thursday, Friday | 7.5 hours/day | 22.5 hours/week Position Overview: Sigma, Inc. is seeking a reliable and detail-oriented Part-Time Administrative Support Assistant to work on-site in Salem, MA. In this 6-month contract role, you will support two visually impaired Career Service Counselors with administrative and clerical tasks related to vocational rehabilitation services. This is an excellent opportunity to contribute meaningfully in the public sector while applying your organizational and technology skills. Key Responsibilities:

• Assist counselors with day-to-day tasks using the MassAbility case management system, including:
  • Creating documents and official letters
  • Determining financial need eligibility
  • Initiating purchase and contract orders
  • Uploading, locating, and organizing documents
  • Entering case notes and developing individualized plans
• Provide visual support by reading or explaining content displayed on a computer screen.
• Complete forms and letters using case data, including:
  • Tuition waiver letters
  • Referral forms
  • MBTA TAP letters
• Organize, maintain, and manage electronic files for quick accessibility by the counselors.
• Participate in virtual meetings using platforms such as Zoom and Microsoft Teams as needed.

Required Skills & Qualifications:

• Positive attitude with a strong sense of responsibility.
• Excellent organizational skills and attention to detail.
• Ability to follow verbal and written instructions clearly and accurately.
• Comfortable reading out and interpreting information from digital screens.
• Willingness to learn the MassAbility system and other internal platforms.
• Proficient in Microsoft Windows, Word, Excel, Outlook, and virtual communication tools such as Zoom and Teams.