Parking Ambassador Disney Springs Orange Garage - Reimagined Parking : Job Details

Parking Ambassador Disney Springs Orange GarageApplication Deadline: 19 August 2025 Department: Operations - Field(OPS001) Employment Type: Full Time Location: L21094100_1496 E Buena Vista Dr Reporting To: Operations Manager Compensation: $16.00 / hour Description Location: Parking Ambassador Disney Springs Orange Garage Address: 1530 Buena Vista Dr Orlando, FL 32821 Position: Garage Ambassador or GSP Shifts: Flexible (Weekends required) Hourly Pay: $16.00 Hourly The Garage Ambassador or GSP greets and creates a welcoming atmosphere for our customers and clients. They perform a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client's expectations. Depending on the needs of the location the Garage Ambassador or GSP provides customer service, including helping customers with entry/exit transactions. The Garage Ambassador or GSP works closely with fellow team members, Leads, Assistant Manager and Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times. Key Responsibilities

• Must be flexible to work nights Monday-Sunday, Holidays and special events. (Some block out dates based on the business needs)
• Some 4 or 8 hr. shifts could be in the AM or PM
• Greet arriving and departing guests in a friendly and courteous manner.
• Act as traffic controller to direct incoming guests to available parking spaces.
• Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
• Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked.
• GSPs shall alert Operations Management if there are any issues with elevators/escalators or any other non-security functions.
• GSPs shall alert Operations Management when observing any issues and/or when emergencies occur
• Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Leads, Supervisor, Assistant Manager or Operations Manager
• Immediately report any accidents, incidents or safety concerns to a Garage Lead, Supervisor, Assistant Manager or Operations Manager
• Always communicate professionally with guests, client, and teammates.
• Employee must be able to perform essential functions of the position with or without reasonable accommodations.
• Basic knowledge of the parking system to add, cancel or reset key cards.
• Oversee upkeep of the garage - look for large debris, lights out or anything that can be a hazard. Please report immediately to superiors to inform client.

Skills, Knowledge and Expertise

• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Ability to stand for long period of time
• Previous customer service experience, preferred

Requirements:

• Pass Level II background check with finger printing
• Meet Background and MVR standard check
• Meet company dress code and appearance guidelines
• At least 18 years of age

Benefits Join our team and enjoy an outstanding benefits package, including: (Full Time Only)

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

(Part Time)

• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.