AdaptHealth LLC
Job Location :
Elmhurst,IL, USA
Posted on :
2025-08-15T17:07:07Z
Job Description :
Develop and maintain working knowledge of current HME products and services offered by the company and all applicable insurance guidelines respecting eligibility for coverage and reimbursement. Responsible for both inbound and outbound calls. Insurance verification and explanation of coverage details to the customer. Ensuring best method of providing equipment is met. Explain compliance requirements to the customer to ensure they utilize the machine to their Insurance companies standards. Collects patient financial responsibility prior to processing new supply tickets. Responsible for sending letters to patients when contact cannot be made. Makes recommendations for company equipment that will improve quality of care as appropriate. Successfully troubleshoots equipment problems over the phone. Verifies or obtains alternate contact information. Verifies delivery address, delivery instructions and telephone number for all orders. Reviews documentation to make sure it is valid prior to p...Scheduler, Processing, Administrative, Healthcare, Insurance, Delivery
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