PACE Companion Coordinator - San Ysidro Health Center : Job Details

Position Summary: Under the direct supervision of the PACE Assistant Center Manager, the Companion Coordinator is responsible for managing all companion requests, scheduling, and execution of companionship services during specialty appointments. The role ensures optimal efficiency in providing these services. Essential Functions of the Job:

• Oversee daily operations related to companionship by assigning tasks to staff, ensuring efficient service delivery and a positive experience for participants.
• Maintain a daily log of staff assignments and allocate resources to ensure comprehensive provision of companionship services.
• Prepare and provide concise reports, keeping center leadership informed of key metrics.
• Engage in the onboarding, training, and mentoring of PCAs and CNAs on SD PACE/SYH's mission, vision, values, Day Center objectives, and workflows.
• Collaborate with the Assistant Center Manager to communicate job expectations, manage staff performance through coaching, counseling, and disciplinary actions, conduct performance evaluations, prepare work schedules, and provide necessary resources.
• Contribute to the development and implementation of departmental policies and procedures to meet participant and care team objectives, promoting a quality-focused environment that achieves performance and care goals.

Additional Duties and Responsibilities:

• Maintains and complies with established SYHealth and departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
• Performs other related duties as assigned or requested.
• Attends meetings as required.

Job Requirements:Education Required (Minimum level of education):

• Required: High School Diploma or GED equivalent.
• Preferred: Post-high school vocational or specialized training.

Experience Required (Minimum level of experience):

• Minimum of 1 year working with seniors in an adult day health center setting or related care setting. Relevant education or volunteer work may substitute for experience.

Experience Preferred:

• Clinical experience
• Experience with a PACE Program or adult day health center setting
• One year caring for seniors or elderly in an assisted living program, nursing home that provides services to disabled or elderly adults.

Verbal and Written Skills Required to Perform the Job:

• Strong verbal and written communication skills. Bilingual in Arabic or Spanish preferred.

Technical Knowledge and Skills Required to Perform the Job: Must possess the skills necessary to provide care for geriatric patients, must thrive in Team environment, must possess good organizational and supervisory skills, ability to effectively handle difficult and unusual interpersonal situations. Meet a standardized set of competencies for the specific position description established by SYHC PACE and approved by CMS. Equipment Used: Personal computer, Electronic Health Record system, or computerized system. Telephone devices and voicemail. At a minimum level have good computer literacy including internet navigation and research skills. Working Conditions and Physical Requirements:

• Must be comfortable with constant walking and standing
• Ability to work in a noisy environment and lift up to 25 lbs.
• Willingness to work evenings, weekends and holidays as needed

Universal Requirements: Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment. About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.