P25 Radio Tech. (Technical Services Support Specialist I) - Technology & Communications Services - Howard County Government : Job Details

Howard County:

Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.

Howard County Government:

Howard County Government is a leader in innovation, best practices and sustainability. It is consistently ranked as one of the best places to live and work in the country. In 2025, Howard County Government received a record-breaking 83 Achievement Awards from the National Association of Counties (NACo) – the most awards in the state of Maryland, and the fifth highest in the nation, as compared to more than 3000 counties. NACo Achievement Awards are the premier national honor to recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policy making.

What are we looking for?

We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.

What you'll like most about working at Howard County Government:

• We are committed to workplace excellence in every area of County government.
• We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged!
• We offer competitive compensation and great benefits including medical, retirement, and wellness programs.
• As a member of the Howard County Government team, you'll be helping drive our culture and directly impact what makes us an amazing place to work.

POSITION SUMMARY:Performs intermediate level technical communications work under regular supervision from a technical superior.STARTING SALARY HIRING RANGE:$29.29 - $36.12$60,923 - $75,130CLASS DESCRIPTION:Performs senior technical level information, technology and communication services work, which may include supervisory responsibility, under general supervision from an administrative or technical superior. Work may include testing, updating, maintaining, and providing training on mainframe client servers and microcomputer software and hardware; responds to more complex help desk requests; managing and controlling the use of the computer-aided dispatch system; or managing the installation and maintenance of radio, telephone, data and related electronic equipment; or work may also include skilled illustration and graphic design; producing television programs and public service announcements; or coordinating public information program activities.

• Ensures reliable operation of County 800 MHz and other radio equipment, including tower, mobile and hand-held equipment. Orders repairs, additional equipment, upgrades, services and all other resources as needed to meet operational requirements of public safety and other user agencies.
• Maintains inventory of all radio assets and assigned users and dispenses and recovers equipment as needed.
• Programs subscriber radios and system control/configuration equipment;maintains radio programming templates, and radio, asset, identification, and other related databasesto schedule vehicle installation of 800 MHz radios. Provides a standard to all installation of communications devices in County equipment.
• Ensures compliance with government regulations concerning installation and operation of County radio equipment. Maintains continuous licensing of wireless systems, including the 800 MHz system.
• Participates in operation, configuration, testing, and development of all types of police, fire, or other County radio communication systems.
• Provides and maintains readiness of operational support for public safety as requested to enable interoperability and functional incident communications.
• Other related duties as assigned.

SUPERVISORY RESPONSIBILITIES:This job has no supervisory responsibilities.Associate's Degree and two (2) years related experience or equivalent combination of education and experience. Completion of a formal training program.PREFERRED EDUCATION, KNOWLEDGE. SKILLS, AND ABILITIES:Motorola Project 25 standards and Customer Programming Software (CPS).PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; and use hands to handle. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

LANGUAGE SKILLS, MATHEMATICAL SKILLS, AND REASONING ABILITY:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure manuals.

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Ability to apply concepts of basic algebra and geometry.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

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