Overnight Shift T1 NOC Help Desk (11PM-7AM) - Insight Global : Job Details

Position: Overnight Shift T1 NOC Help Desk

Location: Bridgewater, NJ 08807

Schedule: Sun-Thurs 11PM-7AM

Duration: Direct hire

Pay: $22/hr - $26/hr

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Required Skills & Experience

- 2+ years of experience within a helpdesk environment

- Good understanding of network troubleshooting to include connectivity and latency

- Understanding of ports, protocols, IP addresses

- Basic Windows and Linux commands

- Excellent communication and customer service skills

- must be comfortable working the overnight shift: Sunday-Thursday 11PM-7AM

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Nice to Have Skills & Experience

- Physical security experience (access controls, CCTV, cameras, etc)

- Data center experience

- IT certifications (A+, Network+, Security+)

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Job Description

An employer is looking for a NOC Help Desk candidate in the Bridgewater, NJ, area. The candidate will be working in a NOC that doubles as a call/support center for their customer. This position focuses on tier 2 network troubleshooting support. The candidate will be responsible for working on any escalated tickets as well as network monitoring.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role include: 401K, Medical, Dental, and Vision Benefits