Overnight Conference Assistant - Housing (IWS) - Morehead State University : Job Details

Posting Details To create a Posting, first complete the information on this screen, then click the Next button or select the page in the left hand navigation menu. Proceed through all sections completing all necessary information. To submit the Posting to Human Resources, you must go to the Posting Summary Page by clicking on the Next button until you reach the Posting Summary Page or select Posting Summary Page from the left navigation menu. Once a summary page appears, hover your mouse over the orange Action button for a list of possible approval step options. Posting Details Position Type IWS Budget Office Job Title Overnight Conference Assistant - Housing (IWS) Posting Number STPO182 Grade/Level Level 3 - Advanced Student Assistant Hourly Rate for Job Posting 9.25 Anticipated Employment Start Date for Position 05/23/2025 Posting Category Student - Institutional Position details Job Summary Overnight Conference Assistants (OCA) play an integral role in the support of students, staff and guests staying in MSU housing facilities during the summer. During the hours of 12AM and 8AM, OCAs provide a high-level of customer service for guests and campus partners, including serving as a resource for building, campus, and local services, responding to guest questions and concerns, and serving as initial responder to emergency situations. In addition, OCAs provide overall support for the Office of Student Housing by completing necessary paperwork, assisting with department projects, and serving as a visible leader and representative of the department and university on campus. Essential Duties and Responsibilities • Be present and attentive for scheduled shifts between 12AM and 8AM • Provide high quality customer service for university students, staff, and guests housed in university residence halls, including serving as a resource for building, campus, and local services • Respond to guest questions and concerns in an appropriate manner, including, but not limited to, facilities concerns, guests locked-out of their room, and emergency situations • Complete all administrative documentation in a timely manner, including, but not limited to, facilities work requests, room condition reports, and guest occupancy reports • Enforce university and conference policies and procedures, and submit documentation as necessary for any conflicts related to these policies and procedures • Attend initial and continuing training as designated by supervisor • Attend regular meetings with supervisor and summer conference staff team • Assist with Office of Student Housing projects, tasks, and assignments as needed • Other duties as assigned Other Duties and Responsibilities The OCA is directly supervised by an Area Coordinator and indirectly supervised by an Assistant Director. Minimum Requirements Enrolled in classes at MSU during the Summer semester or the following Fall semester. Additional Desirable QualificationsPhysical RequirementsWorking ConditionsSpecial Information/Instructions to Applicants Please fill out this form to be considered for the position