Overages, Shortages & Damages Clerk - Old Dominion Freight Line : Job Details

Locate overages, shortage and damaged freight and research and resolve issues. Provide exceptional customer service to internal and external customers. Properly handle different types of freight including Hazmat materials. Prepare paperwork to process OS&D freight including repackaging OS&D freight as needed. Maintain accurate records for reporting OS&D freight on a daily and weekly basis. Assist with answering telephones and provide superior customer service. May also perform customer service duties such as providing quotes, taking orders and answering general customer questions. Qualifications:High School Diploma or equivalent preferred . year of office and/or operations experience, preferably in the transportation industry. Proficient with Microsoft Office. Experience with AS 400 and SAP preferred. Experience handling Hazmat materials preferred. Excellent verbal and written communication skills. Detail oriented with the ability to multi task. Compensation Range:The referenced salary...Damage, Clerk, Customer Service, Retail, Transportation, Freight