OUTREACH DATA SPECIALIST - NYC Department of Social Services : Job Details

OUTREACH DATA SPECIALIST

NYC Department of Social Services

Job Location : New York,NY, USA

Posted on : 2025-08-08T01:08:40Z

Job Description :

Join to apply for the OUTREACH DATA SPECIALIST role at NYC Department of Social Services.

Get AI-powered advice on this job and more exclusive features.

The NYC Public Engagement Unit (PEU) identifies and executes proactive strategies to connect New Yorkers to key City services. We work on the City's most impactful policies, including connecting uninsured New Yorkers to social safety net benefits, increasing the supply of apartments available to rental voucher holders, and protecting vulnerable tenants.

PEU uses data to identify the right outreach targets. We seek two early-career Outreach Data Specialists to help implement and report on ongoing outreach and community engagement activities. Under general supervision, with latitude for independent initiative and judgment, an Outreach Data Specialist assists in developing and planning community programs; provides necessary community services; and collaborates with other Outreach Specialists at PEU.

PEU is recruiting two (2) Community Associates to function as Outreach Data Specialists who will:

  • Liaise with partners who provide external data sources, including from other City agencies, to develop outreach plans and target lists for PEU outreach team.
  • Train and support PEU staff in the use of various outreach data systems, including the Voter Activation Network, Salesforce, Hustle, and Mobilize.
  • Use data to build dashboards, reports, and presentations that inform the strategy and execution of PEU outreach teams.
  • Coordinate PEU Outreach Specialists' contact with NYC residents to address their needs around housing, healthcare, and benefits.
  • Record the results of outreach activities in custom-built software systems.

    • Work Location: 3051: Manhattan 260 11th Ave, New York NY 10001

    Hours/Schedule: Monday – Friday 9am – 5pm or Tuesday - Saturday 10:30am – 6:30pm

    Community Associate - 56057

    Minimum Qualifications

    Qualification Requirements

    • High school graduation or equivalent and three years of experience in community work or community-centered activities related to the duties described above; or
    • Education and/or experience equivalent to the above.
    Preferred Skills
    • 1+ years working with outreach data in government.
    • Demonstrated interest in public service and improving outcomes for New Yorkers.
    • Experience with outreach data platforms (e.g., EveryAction/VAN, Salesforce, etc.) and/or peer-to-peer texting platforms (Hustle, ThruText, Spoke, etc.).
    • Eagerness to learn, ask questions, and solve problems in a fast-paced environment.
    • Strong written and oral communication skills in English.
    • Ability to prioritize and manage multiple tasks effectively.
    • Willingness to learn, be flexible, and adapt to various work situations.

    Additional Information includes Public Service Loan Forgiveness, Residency Requirements, and the City's commitment to diversity and equal opportunity employment.

    #J-18808-Ljbffr
    Apply Now!
    Similar Jobs ( 0)
    -- View More Similar Jobs --