Outpatient OBGYN Nurse Supervisor - Albany Medical Center : Job Details

Join our team as an Outpatient OBGYN Nurse Supervisor, coordinating clinical activities in our Albany and Hudson locations to ensure seamless operations, optimal patient flow, and high-quality care. In this role, you will work closely with physicians and administrative staff to maintain clinical standards and provide excellent service in a safe and efficient environment.

Key Responsibilities:

• Manage patient flow and point-of-care testing within the clinic.
• Supervise and support Triage Nurses and their workflows.
• Exemplify professionalism while fostering a positive team culture.
• Review and optimize clinical processes for effective charge capturing.
• Develop and empower staff to perform effectively within their licensure.
• Collaborate with the Practice Coordinator to enhance operational efficiency.
• Attend management meetings to address and resolve departmental challenges.
• Ensure confidentiality regarding patient and staff matters.
• Oversee supply and medication orders with budgetary mindfulness.
• Maintain compliance with Joint Commission standards and facilitate weekly tracer submissions.

Minimum Qualifications:

• Associate's degree in nursing (BSN preferred).
• Current NYS Registered Nurse Licensure.
• Current BLS certification.
• At least 3 years of nursing experience, ideally in a supervisory role.

Our Mission and Values:

• Foster an environment of compassion and empathy for patients, families, and colleagues.
• Demonstrate a commitment to excellence and continuous improvement in patient care.
• Engage in effective teamwork, fostering open communication and support among colleagues.
• Maintain a safe and secure environment for all patients and staff.
• Utilize resources responsibly, demonstrating stewardship in departmental operations.
• Honor the diverse backgrounds and needs of our patient population.

Patient Satisfaction Focus:

• Respond to patient feedback to enhance satisfaction while balancing institutional welfare.
• Investigate and resolve patient complaints in collaboration with management.
• Train and monitor staff on protocols to uphold the highest standard of care.
• Continuously monitor clinic operations to ensure efficiency and address needs as they arise.

Operational Duties:

• Manage clinical stoplight reports and address identified issues.
• Evaluate staff performance and lead training initiatives for improvement.
• Supervise clinical staff directly, ensuring availability and support during business hours.
• Coordinate daily workflows and delegate tasks effectively to clinical staff.
• Keep staff informed of institutional policies and resources.
• Communicate effectively with staff and conduct regular meetings.
• Ensure the proper functioning of medical equipment and manage issues promptly.
• Collaborate on compliance efforts with regulatory bodies.
• Maintain accurate documentation on safety and compliance measures.
• Assist with clinical duties as needed to support the team.

Administrative Liaison Role:

• Provide essential administrative support within a patient-centered framework.
• Serve as a link between our clinical staff and administrative bodies.
• Advocate for patients, families, and colleagues.
• Contribute to quality improvement initiatives within nursing management.
• Ensure proper documentation and age-appropriate care practices.

Professional Consultation:

• Act as a resource for staff facing complex clinical challenges.
• Stay informed about nursing policies, regulations, and share knowledge freely.
• Help resolve conflicts between individual and organizational needs.
• Encourage continuous learning and professional development.
• Mentor staff in aligning actions with our organizational mission and values.

Thank you for considering a role with Albany Medical Center. We are an equal opportunity employer dedicated to creating a diverse environment. This role may involve access to sensitive information, and all employees are expected to maintain confidentiality as per HIPAA guidelines.