Order Management And Contract Analyst
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work!
Yext is seeking a motivated, collaborative, and detail-oriented Order Management & Contracts Analyst to join our Finance team. This role will be responsible for assisting with the review, booking, and provisioning of sales contracts, while working closely with cross-functional teams to ensure contract terms adhere to business policies and identify process improvements. The ideal candidate will have a strong work ethic, attention to detail and ability to work under tight deadlines. This position is based in our New York City office. What You'll Do
- Perform the final review of a sales contract before it is signed by the Finance team and entered into our systems
- Liaise with both the Legal and Sales teams to understand various contract terms and discuss with the Finance team the implications on our billing process, accounting policies and business policies
- Verify discrepancies in contracts and resolve issues with the Sales, Operations, and/or Legal teams
- Ensure data included in the contract agrees to internal systems prior to approval and is in line with our business policies
- Assist the Finance team with identifying underlying process issues and internal control gaps, propose process changes and new controls as necessary
- Assist with basic support requests from Sales related to quoting, SFDC troubleshooting, etc.
- Provide ad-hoc reporting and analysis to the team when requested
What You Have
- Bachelor's degree, or equivalent work experience
- Ability to identify problems and discrepancies, independently perform research and analysis of causes, and recommend corrective actions
- Collaborative style with the ability to communicate clearly and precisely on technical and operational issues
- Must be detailed and results-oriented with an ability to work in a cross-functional, fast-paced, and constantly evolving environment
- Ability to evaluate priorities and multi-task accordingly, while keeping others apprised of status with respect to deadlines
- Excellent written and formal presentation skills
Bonus Points
- Operational experience within multi-national and/or SEC-registered companies
- Experience with Salesforce, Zuora or other cloud-based business applications
Annual Base Pay Range $72,900 - $132,000 USD