Order Entry Specialist - Aston Carter : Job Details

We are seeking a highly organized and detail-oriented Order Entry Specialist to join our team. The successful candidate will manage various aspects of order processing, including backlog management, maintaining accurate margins by product group, handling customer inquiries and complaints, and ensuring strong relationships across all departments. The role also involves enforcing policies and procedures, monitoring the workload of teams, and understanding pricing modules.

Responsibilities:

• Develop a strong working rapport with our national customer base.
• Strategically collaborate with customers, peers, and management.
• Review customer requests and provide quotes to match their requirements.
• Follow up via email and phone to determine the status of quotes.
• Receive and enter customer orders accurately.
• Coordinate shipping to meet customer expectations.
• Effectively collaborate with Production Control, Manufacturing, Purchasing, Engineering, and Accounting departments during all phases of the quote and order processes.
• Review and resolve any customer issues that may arise.
• Commit to daily learning and give 100% effort.

Essential Skills:

• Strong computer skills, with emphasis on using Excel and Microsoft Office.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Exceptional oral and written communication skills.
• Excellent phone call etiquette.
• Aptitude to develop knowledge of all products and services offered.
• Basic math knowledge with some geometrical functions.

Additional Skills & Qualifications:

• Previous experience with ERP systems is useful but not required.
• Ability to read and interpret basic blueprints is desired but not required.
• Possess some mechanical aptitude.
• College, Community College degree, or online classes (certificate) is a plus but not required.
• Enthusiasm, self-confidence, and a good attitude.
• Dispatch experience preferred, but not required.

Work Environment:

The work environment is a professional office setting. The role involves using technologies such as SAP and Microsoft Office suite. The work schedule is Monday through Friday, from 7:00 AM to 4:30 PM. The dress code is business casual.

Job Type & Location:

This is a Contract to Hire position based out of Lodi, California.

Pay and Benefits:

The pay range for this position is $36.05 - $40.86/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in Lodi,CA.

Application Deadline:

This position is anticipated to close on Sep 11, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.