Order Entry Specialist - Staffing Solutions Enterprises : Job Details

Order Entry Specialist Location: Onsite - Oakwood Village, OH 44146 Pay: $21/hour Hours: Monday - Friday, 8:00 AM - 5:00 PM Length: Contract-to-Hire Staffing Solutions Enterprises is seeking an Order Entry Specialist in Oakwood Village, OH! In this role, you will be responsible for processing sales orders, handling customer inquiries, and maintaining accurate records in an ERP system. This role requires strong attention to detail, excellent customer service skills, and the ability to work at a steady pace while meeting deadlines. Must-Haves:

• 1+ year of customer service experience.
• ERP system experience (Sage experience preferred, training provided).
• Strong data entry/order entry skills with speed and accuracy.

Job Responsibilities:

• Accurately enter customer orders into the ERP system.
• Collect and process orders received via phone, email, and EDI.
• Call customers as needed to clarify order details.
• Work with the Customer Service Order Entry Manager to set procedures for returns and improve order entry processes.
• Research and resolve order errors while maintaining data accuracy.
• Confirm orders, update shipping statuses, and notify customers of any backorders or delays.
• Prepare packing lists and other order-related documents.
• Collaborate with sales, manufacturing, and shipping teams to ensure product availability and order accuracy.
• Occasionally handle incoming calls and provide backup support to the Customer Service Specialist.

Qualifications:

• 1+ year of customer service experience.
• ERP system experience (Sage experience preferred, training provided).
• Strong data entry/order entry skills with speed and accuracy.
• High school diploma or equivalent required.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize, and manage time effectively.
• Friendly, customer-focused attitude with excellent communication skills.

What We're Looking For: We want someone who is:

• Friendly, focused, and steady-paced throughout the day.
• Willing to learn and grow with the company.
• Team-oriented and eager to help streamline processes.

Must be able to pass a criminal background check and drug screen We look forward to your application! #SSEIND By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Staffing Solutions Enterprises, StaffMatrix, BV Staffing, and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at