Order Entry Clerk - Trulite Glass & Aluminum Solutions : Job Details

Provides order/data entry for the branch operations. Processes and verifies the input accuracy of orders from customers utilizing the companys internal central workflow systems and customer purchase orders. Initiates required action for response to customer service requests for new order and change request and communicates changes to the appropriate teams. Assists in proofreading entered orders and ensures that the correct information is being applied prior to final confirmation. Collaborates with the customer service team to make sure that the requested order(s) meet the customers expectations. Works with the organizations other branch/regional locations to resolve problems, facilitates solutions and enhance the customer service offerings. Attends regular customer service departmental meetings and trainings. Support/participate in the organizations continuous improvement program and product training courses. Perform other related duties and provide back-up support to other group f...Order Entry, Clerk, Customer Service, Manufacturing, Retail