Order Entry Clerk - Trulite Glass & Aluminum Solutions : Job Details

Provides order/data entry for the Inside Sales Department. Processes and verifies the input accuracy of orders from customers utilizing the companys internal CRM/ Axapta mainframe system and customer purchase orders. Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate departments. Assists in proofreading entered orders and ensures that the correct codes are being applied prior to final confirmation. Collaborates with the scheduling/production department to make sure that the requested order(s) meet the customers expectations. Works with the organizations other branch/regional locations to resolve problems, facilitate solutions, and enhance the customer service offerings. Support/participate in the organizations continuous improvement program and product training courses. Skills You Bring: Proven working experience in order/data entry and custo...Clerk, Order Entry, Customer Service, Data Entry, Manufacturing, Retail