OPS RECEPTIONIST - Florida State Jobs : Job Details

This is an OPS (Other Personal Services) position that handles front office reception and administrative duties, which include:

• Assisting the general public, customers, visitors, and other interested parties.
• Handles cash and assists with resident meal funds.
• The incumbent is expected to remain calm in emergency situations and be capable of using an overhead PA system for announcements.
• Greet visitors to the facility in a courteous manner.
• Provides limited information to the general public regarding services rendered at the State Nursing Home.
• Answers and routes incoming and in-house calls.
• Takes and delivers accurate messages to appropriate staff members in a timely fashion.
• Maintains order in the reception area, provides magazines and other reading material to visitors as well as residents.
• Ensure adequate lighting and comfortable room temperatures are maintained within the reception area.
• Always ensure the Residents Bill of Rights is protected.
• Prepare letters, reports, forms, and other documents, assuring that they are accurate and timely.
• Delivers medication received via the mail immediately to the respective section.
• Assists families and visitors with meal receipts, and with the purchasing of meals.
• Coordinates mail flow in and out of the office, along with collecting and distributing parcels.
• Performs basic bookkeeping, filing, cash handling, and clerical duties.
• Performs other routine office duties as instructed by supervisor.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-###-####). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.