Operations Specialist - Axos Bank : Job Details

The Invest Operations Specialist – Loss Preventions is responsible for assisting with the implementation of loss prevention programs to deter, detect and investigate fraud and operational loss and potential loss, monitor, and arrange recovery and/or restitution.

• Monitors potential operational loss areas, analyzes operational losses and fraudulent activity
• Reviews, investigates and actions potential fraud cases / alerts to mitigate loss
• Monitors and arrange for recovery and/or restitution of losses incurred by fraudulent activities
• Take-action on suspicious accounts by notifying clearing to restrict, close, accounts
• Counsels account holders who are victims of fraudulent activity and conducts inquiries when warranted
• Maintain a working knowledge of fraud prevention guidelines and techniques
• Communicate via phone, email and/ or letters with other bank employees, clearing employees, account holders, and Financial institutions
• Escalates suspicious activity via submission of Questionable Activity Report
• Verifies adherence to Bank and Clearing and other regulatory policies, operating procedures and processes

• 4+ years' banking in a retail or operational environment
• 2+ years' in operational role with broker/dealer or clearing operations
• Knowledge in banking and investment products and services
• Knowledge in banking regulation and compliance but not limited to the following: Regulation CC, Bank Secrecy Act (BSA), USA PATRIOT Act, Anti-Money Laundering (AML)

• Compensation for this position includes a Semi-Annual Bonus Plan
• 3 weeks' Vacation, Sick leave, and Holidays (about 11 a year); Medical, Dental, Vision, Life insurance and more
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to Self-Directed Trading

Born digital, Axos Bank has reinvented the banking model and grown to over $18.7 billion in assets since our founding in 2000. With a broad and ever-growing range of financial products, Axos Bank is rated among the top 5 digital banks in the country! Axos Financial is our holding company and publicly traded on the New York Stock Exchange under the symbol AX (NYSE: AX).

We bring together human insight and digital expertise to anticipate the needs of our customers. Our team members are innovative, technologically sophisticated, and motivated to achieve.

Learn more about working here!

Pre-Employment Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Axos Bank is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

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Axos Bank, a digital bank with the highest level of security and privacy, offers a comprehensive range of products and services accounts.

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