Operations Specialist - UNITED BAGS : Job Details

Company Overview:

United Bags, Inc. is a 5th generation, family-owned business with a legacy dating back to 1890. As a leading bulk packaging distributor, we specialize in sourcing and delivering high-quality industrial bags and packaging solutions to a wide range of industries. Our extensive product portfolio includes FIBCs (bulk bags), woven polypropylene bags, paper bags and custom packaging sourced from trusted global manufacturers. With four strategically located U.S. distribution centers, we ensure reliable service and supply chain flexibility to our customers across North America. At United Bags, we're committed to quality, innovation, and building long-term partnerships.

Position Overview:

The Operations Specialist plays a critical role in the daily execution of all facets of company operations. This position requires hands-on experience working in a distribution, logistics, and warehouse setting, as well as the ability to coordinate across departments and resolve issues. The ideal candidate will be highly organized, process-oriented, and comfortable supporting multiple operational functions.

Key Responsibilities:

• Coordinate daily operations across sales, customer service, warehouse, and logistics to ensure seamless workflows and timely execution.
• Serve as a cross-functional liaison to resolve operational issues, streamline communication, and support company goals.
• Monitor and analyze key operational metrics including inventory turnover, warehouse capacity utilization, vendor lead times, and shipping performance.
• Develop and maintain operational dashboards and reporting tools to track performance against targets.
• Collaborate with international and domestic vendors to coordinate shipments, implement system processes, and troubleshoot delivery issues.
• Assist with system updates and maintenance within ERP, operations, and inventory management platforms.
• Participate in and lead projects related to new processes, acquisitions, and technology development.
• Evaluate supplier performance, pricing trends, and freight costs to support vendor negotiations.
• Document and update Standard Operating Procedures (SOPs) to ensure compliance, consistency, and best practices across operations.
• Monitor order fulfillment performance and partner with warehouse teams to address issues promptly.
• Assist with forecasting demand to optimize inventory levels while minimizing excess costs or stockouts.
• Support onboarding and training of new team members on systems, workflows, and safety standards.
• Ensure all activities align with company policies, quality standards, and safety regulations.
• Contribute to a culture of accountability, innovation, and a customer-first mindset.

Qualifications and Skills

• Bachelor's degree required

• 2-5 years of operational experience in manufacturing or distribution

• Strong organizational skills and attention to detail

• Experience in using ERP, inventory, or supply chain software systems

• Working knowledge of Excel and basic reporting tools

• Excellent interpersonal and communication skills

Additional Requirements:

• This role is based on-site at United Bags' headquarters in St. Louis, Missouri.

• Combination of office and warehouse environments.

• Occasional travel is required to United Bags' 4 locations.

Benefits:

• Competitive salary with opportunities for growth.

• Discretionary bonus

• Comprehensive health, dental, and vision insurance.

• Paid time off, holiday pay.

• 401k and Profit sharing.

How to Apply:

Please submit your resume to [email protected] We look forward to having you join our team!

We are an Equal Opportunity Employer, and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.