Operations Project Manager - Insight Global : Job Details

Required Skills & Experience

Must Haves:

• Excellent written and verbal English proficiency
• Ability to execute on English instructions effectively and troubleshoot when necessary
• Effective English communication skills, with ability to describe technical terms to non-technical personnel, including customers
• Bachelor's degree in electrical engineering or equivalent experience
• 1-2 years of experience in hardware troubleshooting
• Knowledge of and experience working with electrical infrastructure
• Basic software familiarity with programming languages
• Basic understanding of wired ethernet and wireless cellular telecommunication devices
• Knowledge of network programming and command line interfaces

Nice to Have Skills & Experience

• Remote troubleshooting
• Understanding of metering infrastructure

Job Description

As an Operations Project Manager with our client, a real estate technology company, you will oversee the successful execution of projects from inception to completion. Your responsibilities include coordinating with stakeholders, managing timelines, and ensuring high-quality delivery. Your expertise in project management, communication, and problem-solving will drive seamless integration and operation of solutions.

Key Responsibilities:

• Project Initiation and Planning:
• Collaborate with sales to understand project requirements and solutions.
• Assign roles within the project team.
• Conduct external kick-off meetings with clients, including single property and large-scale projects with 100+ properties.
• Project Coordination and Execution:
• Organize site surveys, install QR codes, and take photos to build scope of work.
• Review photos for accuracy before sending scope to hardware technicians.
• Engage with subcontractors for quotes.
• Ensure hardware is shipped and delivered correctly.
• Coordinate with clients, tenants, and contractors throughout the project.
• Oversee installation and handover to onboarding managers.
• Update project management tools and maintain documentation.
• Quality Assurance and Troubleshooting:
• Perform quality checks and resolve issues during execution.
• Ensure deliverables meet standards.
• Client and Stakeholder Communication:
• Serve as main contact during project execution.
• Provide regular updates and address concerns.
• Process Improvement:
• Identify and suggest workflow improvements.
• Maintain updated documentation.

Qualifications:

• Experience in project management, preferably in technical/engineering fields.
• Strong organizational and coordination skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and meet deadlines.
• Proficiency in project management tools.
• Problem-solving and proactive mindset.