Operations Metrics & Reporting Analyst - Kelly Professional & Industrial : Job Details

Position: Operations Metrics & Reporting Analyst

Location: Troy, MI Fully Remote -Must be located in the Troy or Birmingham, MI area to attend periodic in-person meetings

Salary: $75,000 – $95,000 (Based on Experience)

Apply to: [email protected]

Turn Data Into Action — And Make a Difference Every Day

We're looking for a data-savvy Operations Metrics & Reporting Analyst who thrives on digging into numbers, uncovering insights, and improving how teams work. You'll join a high-impact team supporting a national leader in restoration services that partners with Fortune 500 clients across the country. This is your chance to own reporting processes, influence operational decisions, and help shape data-driven strategies — all from the comfort of your home (after initial training).

Why This Role Stands Out:

• Fully remote
• High-visibility role with direct impact on business performance
• Work with a mission-driven team serving top-tier clients
• Build and scale reporting that leaders actually use

What You'll Do:

• Design and deliver recurring reports and dashboards (weekly/monthly KPIs)
• Identify data trends, spot issues, and escalate insights to leadership
• Recommend process improvements based on performance metrics
• Create repeatable, scalable reporting systems and automation
• Collaborate with teams to ensure alignment between goals and metrics
• Support ad hoc reporting for operations, strategy, and executive initiatives

What You Bring:

• 5+ years of experience in data analysis, reporting, or business operations
• Advanced Excel skills (pivot tables, macros, VLOOKUP)
• Experience with Power BI, Tableau, or similar visualization tools
• Strong problem-solving, critical thinking, and communication skills
• Ability to work independently, manage priorities, and meet deadlines
• Exposure to Lean/Six Sigma or continuous improvement is a plus
• Bachelor's degree in Business, Analytics, Math, or a related field (preferred)

What's In It for You:

• Competitive salary based on experience
• Full medical, dental, and vision coverage
• 401(k) with company match
• Paid time off + holidays
• Company laptop + cellphone provided

Important Notes:

• Must be located in the Troy or Birmingham, MI area to attend periodic in-person meetings
• No relocation assistance is offered.

Ready to make an impact?

Send your resume + any relevant dashboards or project links to:

📧 [email protected]