Operations Manager - Aris Amplify : Job Details

Position Overview:

The Operations Manager (OM) will lead and develop a branch location, driving growth, operational efficiency and customer satisfaction. This role is accountable for ensuring seamless service delivery, achieving financial targets and managing the branch's operational income statement.

Key Responsibilities:

• Prioritize safety: Foster a safety-first culture where every action every day ensures the well-being of all associates.
• Deliver exceptional service: Uphold our Weigh Better brand promise by consistently exceeding customer expectations so customers trust that Confidence Starts Here.
• Develop talent: Empower and engage team members by fostering continuous personal and professional growth. Implement targeted training, mentorship and retention strategies to enhance skills, boost career development and cultivate long-term commitment to the company.
• Drive financial performance: Achieve or surpass goals for service revenue, net income and service agreements while managing the branch's financial health.
• Optimize resources: Ensure the right people and parts are available at the right time to deliver maximum value to our customers' operations.

Qualifications:

• BA/BS, technical, trade school or associate's degree in electronics, mechatronics or related field is preferred; equivalent work experience in industrial technology, manufacturing, facilities maintenance or related fields may be accepted.
• Three to five years of leadership experience and five to seven years of hands-on technical experience diagnosing, repairing and servicing equipment, preferably industrial and involving electrical, mechanical and software.
• Strong understanding of electrical theory, mechanical systems, weights and measures and regulatory environments.
• Proficient in financial report interpretation and office productivity tools such as MS Office and Outlook.
• Skilled in managing people, resolving challenges and communicating with diverse stakeholders.

About Aris Amplify

This search is being led by Aris Amplify, a Charles Aris Inc. company. We connect top-tier talent with growth-focused companies across accounting and finance, engineering and operations, sales and marketing, and HR and executive support. We operate on a contingent basis and focus on efficient, personalized recruiting.

Learn more about our approach at charlesaris.com/aris-amplify-recruiting-services.