Operations Manager - Homeless Children LLP : Job Details

Job DetailsLevel: ExperiencedJob Location: Roxbury - Roxbury, MAPosition Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $74000.00 - $74000.00 SalaryJob Shift: DayJob Category: ManagementDescription

Our Mission

Horizons for Homeless Children is a Boston-based non-profit dedicated to improving the lives of young children experiencing homelessness in Massachusetts. We help their families succeed by providing high-quality early education, opportunities for play, and comprehensive family support services. Our advocacy efforts extend our impact and advance our vision of ending homelessness among families with young children.

Summary of Position

The Operations Manager at Horizons plays a key role in ensuring quality, compliance, and operational excellence across the Early Education Center. Working closely with the Early Education Leadership, this role supports staff morale, manages onboarding and application process (qualifications), oversees systems like TS Gold, ProCare, EEC portal, NAEYC portal, One Horizons Calendar, QuickBase mass text communications, and ensures curriculum and licensing integrity. The Operations Manager is also responsible for maintaining accurate records, supervising substitute teachers and support staff, and leading the planning and or the facilitation of workshops and training. This position reports directly to the Executive Directors of Early Education.

Responsibilities

• Record Keeping and Compliance
• Maintain accurate and up-to-date records for staff and children.
• Ensure compliance with all licensing and accreditation requirements.
• Communication and Supplies Management
• Ensure strong, consistent communication between staff and families.
• Manage the ordering of supplies in accordance with the budget.
• Staff Management and Development

• Supervise the substitute pool to ensure coverage as needed.
• Supervise Staff Support
• Onboard new teaching staff through comprehensive training programs.
• Coordinate and log staff training sessions.
• Facilitate the Circle of Security training for teaching staff.
• Continue to develop teaching staff's technology skills.
• Facilitate access to advance learning opportunities and training program for staff

Partnership and Information Management

• Handle requests for information from external partners promptly.
• Manage file systems effectively for classrooms, staff, and children.
• Staff Engagement and Observation
• Organize monthly recognition and engagement activities for center staff.
• Conduct CLASS, Tpot/Tpitos observation assessments for infant and toddler, preschool groups to ensure quality educational standards.

Curriculum Support

• Maintain and support the curriculum integrity for infant, toddler and preschool groups, ensuring educational objectives are met.
• Ensure compliance with NAEYC standards, while continuously improving and refining them as needed.

Starting salary range, compensation, and benefits

$74,000 is the starting salary for our Manager level roles. Your starting salary will fall within that range depending on your competencies, experience, and skillset.

Your total compensation package includes the following benefits:

Health coverage options designed to be as comprehensive and affordable for you as possible, with Horizons covering between 70-75% of premiums (a value that ranges from an additional $8,000 – 20,000 per year based on your enrollment choices).

While you have a choice between an HMO and PPO plan for medical coverage, most employees pay $99.89 for individual, $199.79 for 2-person, or $314.21 for family coverage per biweekly paycheck and never pay more than $300 for individual or $600 for 2-person/family toward deductibles.

Visit The Benefits of Working at Horizons for more details on the rest of our benefits package

Diversity, equity, inclusion, and belonging

We recognize the value of looking within to ensure our policies, practices, and culture are aligned with Horizons' vision. Creating a more equitable world has always been at the center of Horizons' mission, but in the last several years we've recommitted to the role Horizons plays in rectifying some of the problems we see and wish to address. Visit our DEI page to learn more about what that looks like at Horizons.

As such, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected by applicable law.

For more information about Horizons, please visit www.horizonschildren.org

Qualifications

Qualifications

Education & Experience

• Bachelor's degree in early childhood education, Human Services, or related field required.
• EEC Lead Teacher and Director I or II certification preferred.
• 2-5 years of managerial experience in a licensed early childhood program.
• Familiarity with NAEYC and QRIS standards required.
• Knowledge of Department of Early Education and Care (DEEC) Regulations essential.
• Fluency in English required, bilingual in Spanish, Haitian Creole, or other languages a plus.
• Understanding of Early Childhood Development highly preferred.

Knowledge, Skills & Abilities

• Knowledge of DEEC Regulations for maintaining compliant child and teacher files.
• Ability to plan inclusive activities to boost staff morale and support a positive work environment.
• Effective supervisory skills with a strengths-based, respectful approach to workload management and professional development.
• Team player with the ability to work independently when necessary.
• Proficient in implementing efficient systems to improve workflow and resource use.
• Strong computer skills, including proficiency in Microsoft Office Suite.
• Commitment to continuous improvement and contributing to problem-solving discussions.
• Excellent communication skills, capable of conveying complex information clearly and compassionately.
• Passionate about Horizons' mission and dedicated to embodying its core values: Collaborative, Inclusive, Innovative, and Passionate.
• Ability to lift 50 lbs.
• Flexible work hours, including weekday evenings and occasional weekends.
• Proficiency with current Windows operating system (Microsoft Word, Outlook, Excel).

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