Operations Director - Mass Markets - MCI Company : Job Details

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of success. This is not your typical call center leadership role. If you've run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you. We're looking for a proven leader who thrives on building high-performing teams, managing complex operations, and delivering exceptional customer experiences no matter the industry. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. SALARY Commensurate -------------- - POSI...Operations, Director, Customer Experience, Operation, Performance, Manufacturing