Operations Director - Ymcafw : Job Details

YMCA Camp Carter, Fort Worth, Texas, United States of America

Posted Tuesday, January 7, 2025 at 7:00 AM | Expired Saturday, February 1, 2025 at 6:59 AM

YMCA of Metropolitan Fort Worth Employment Application

The Trinity Trails Resort YMCA at Camp Carter is a 250-acre destination committed to providing unforgettable experiences for families, companies, and communities. We are seeking a dynamic and detail-oriented Operations Director to lead and manage the daily operations of our resort. This is an exciting opportunity for a seasoned leader to drive the redevelopment and growth of our programs and services while ensuring exceptional customer experiences and operational excellence.

Key Responsibilities

Program & Operational Leadership

• Oversee the development and daily operations of Camp Carter's signature programs, including:
• Summer Camps: Day camp and one-week overnight camp.
• Family Camps: Year-round family-focused outdoor activities.
• Outdoor Education: School partnerships and experiential learning programs.
• Challenge Courses & Team Building: Deliver high-impact group experiences for schools and businesses.
• Retreats & Special Events: Weddings, corporate retreats, health summits, car shows, concerts, movie nights, and more.

Membership Development

• Launch and grow a membership model to provide Fort Worth families access to weekend activities such as:
• Arts & crafts, archery, fishing, boating, swimming, and other sports.

Hospitality Management

• Oversee the Airbnb program, managing cabin rentals and enhancing guest experiences.
• Ensure all facilities, including accommodations, kitchens, and common areas, meet high standards of cleanliness and functionality.
• Develop and manage budgets, monitor expenses, and ensure financial goals are met.
• Implement efficient administrative systems to support operations.
• Prepare financial reports and ensure compliance with YMCA standards.
• Recruit, train, and manage a high-performing team to deliver excellent service across all programs.
• Cultivate a culture of teamwork, accountability, and continuous improvement.

Community Engagement

• Build and maintain strong relationships with community members, local businesses, and partners to enhance programs and secure support.
• Represent Camp Carter at community events and networking opportunities.

Facility & Food Services Management

• Coordinate with facilities staff to maintain and improve the property, ensuring safety and functionality.
• Manage food service operations, ensuring nutritional quality, cleanliness, and efficiency.

Qualifications

Experience & Skills

• Bachelor's degree in hospitality, recreation management, business administration, or related field preferred.
• Minimum of 5 years of experience in operations management, preferably in a hospitality, camp, or nonprofit setting.
• Strong leadership and staff management experience.
• Proven expertise in budget development, financial oversight, and administrative processes.
• Exceptional customer service and communication skills.
• Knowledge of program development for camps, outdoor education, and family recreation.
• Experience in facility and kitchen management is a plus.

Attributes

• Visionary leader with a focus on operational excellence.
• Strong problem-solving and decision-making abilities.
• Collaborative, community-minded approach.
• Passion for outdoor activities, hospitality, and creating memorable experiences.
• Competitive salary commensurate with experience.
• Health, dental, and vision insurance.
• Retirement plan with YMCA contribution.
• Paid time off, including vacation, sick leave, and holidays.
• YMCA family membership and discounts on programs.

This job description is not intended to be all inclusive. It is understood that the employee will also perform other reasonable association duties and will be responsible for implementation of the policies, procedures and standards established by the Metropolitan Board, the branch Board of Managers and the Association Leadership. Job descriptions are reviewed periodically and may be revised at the discretion of management. This job description is not a written or implied contract.

YMCA Camp Carter, Fort Worth, Texas, United States of America