Operations Director - Epiq Systems : Job Details

Responsible for developing and guiding the implementation of the account specific business plan; achieving account profitability and sales targets; serving as the primary escalation account contact; providing account leadership and mentorship to the Regional Operations Manager (where applicable). The role focuses on delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives using technology and team development. Essential Job Responsibilities. Manage and oversee all assigned GBTS accounts and personnel for clients with multiple locations regionally. Oversee the regional operations manager and potentially other employees at a specific site location while maintaining indirect management at multiple locations. Responsible for the indirect management of personnel, equipment and all other company assets at multiple locations. Provide management direction to ensure our accounts are receiving quality service while operating...Director, Operations, Operations Manager, Manufacturing, Operation