OPERATIONS DIRECTOR - Gpstechnik : Job Details

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The Director is responsible for the strategy, delivery, and growth of the assigned service line. The Director shall address and resolve all issues pertaining to practice operations in accordance with established budgets and policies and procedures of the medical group. He/she shall demonstrate visibility and build trust among all medical group team members and with physicians and other health professionals. The Director will manage and develop human resources of the practices, promote the use of information technology and systems, participate in the medical group goals, establish and manage budgets for the service line and integrate new practices into the medical group. The director is responsible for the quality of the program, clinical outcomes, financial outcomes, new services, regional development, referral development, and daily medical practice operations of the service line.

The Operations Director serving in this role would hold leadership responsibilities over the following service lines:

• Heart & Vascular Institute
• Cardiac Rehab
• Cardio/Neuro Diagnostics

• Builds key relationships with practice providers and service line and dyad leaders, working closely in a matrix environment that includes hospital leadership, finance, and corporate entities.
• Demonstrates visibility and builds trust among team members, seeking opportunities to reward and recognize staff and empowering staff to share in decisions that affect their practice.
• Ensures compliance with all regulatory agencies and accreditation organizations, including DNV and ISO 9001.
• Establishes service line goals aligned with organizational strategic goals, develops department and practice-level goals, work priorities, and workflow efficiencies.
• Identifies opportunities for performance improvement, analyzes work processes, and removes inefficiencies to enhance customer experience and operational efficiency.
• Identifies and implements new clinical programs and services.
• Manages and develops human resources in accordance with organizational values, providing constructive feedback, evaluating performance, and ensuring competency.
• Manages fiscal resources responsibly, including labor, services, supplies, and space, to meet organizational financial goals.
• Performs other duties as assigned.
• Promotes the use of information technology to increase productivity and ensures staff proficiency in relevant applications.

• Clinical background and current competence in a Center of Excellence clinical program preferred.
• Seven years experience in business development, strategic planning, managing clinical operations, and/or physician practice management.
• Knowledge of industry regulations, policies, procedures, and laws.
• Ability to analyze complex data and systems to make effective business decisions.

• MBA, MHA, or Master's Degree in a relevant field or equivalent education and experience.

Other details regarding health requirements, physical activity, environmental factors, and job specifics are included but can be summarized or omitted for brevity unless specifically required.