Operations Director - IP Networking - Hamilton Barnes Associates Limited : Job Details

Step into a pivotal role at the heart of a fast-growing ISP! This is your chance to lead game-changing operations, streamline processes, and drive success.

You'll revolutionize customer service, optimize workflows, and ensure the flawless execution of field operations – all while increasing revenue. This is not just a job, it's an opportunity to lead with innovation and make an impact you can't miss.

Responsibilities:

• Ensure rapid customer response and resolve issues within 48 hours.
• Optimize team schedules and workflows for seamless field operations.
• Maintain flawless data integrity and maximize revenue collection.
• Hire, lead, and inspire top-tier teams while building a winning company culture.

Skills/Must Have:

• Operations experience (Telecom/ISP preferred).
• Proven track record in process design and team leadership.
• Data-driven mindset with a passion for customer success.

Benefits:

• $150,000 base + bonus.
• 100% paid healthcare.
• Be at the forefront of a company's growth with an opportunity to lead, innovate, and succeed.