Operations Coordinator - SJ SOLUTIONS SECURITY & PROTECTION SERVICES : Job Details

Join us as an Operations Coordinator at SJ SOLUTIONS SECURITY & PROTECTION SERVICES INC

This role involves scheduling and dispatching Security Guards, equipment, or service vehicles for both routine and emergency services. The position requires providing excellent customer service and guidance to field employees and customers. Additional duties include transmitting assignments via telephone or computer, compiling work progress reports, and monitoring personnel and equipment locations to optimize service delivery.

Key Responsibilities

• Prepare daily work schedules for dispatching security personnel and equipment based on customer needs.
• Communicate work orders and information to field teams and supervisors via phone or messaging apps.
• Coordinate with customers and supervisors to resolve questions or service requests.
• Maintain records of customer requests, work performed, charges, expenses, and inventory.
• Ensure all employees are clocked in and approve timesheets at the end of shifts.
• Verify staffing levels at each site according to contractual obligations.
• Support field supervisors and manage employee infractions, attendance, and adherence to company policies.

Candidate Requirements

• Flexible scheduling availability.
• Administrative experience, including proficiency with MS Office and messaging applications.

Minimum Qualifications

• High School Diploma or Bachelor's Degree.
• Security Guard License.
• Management skills and good computer literacy, especially with Microsoft Office.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Security Guards and Patrol Services

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