Operations Assistant - NC State Campus Enterprises : Job Details

Campus Enterprises Mission: Campus Enterprises is NC State University's division of retail and hospitality organizations - NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.Purpose: NC State Students Centers creates memorable experiences for all students, guests and alumni at NC State. We strive to provide a clean, safe and welcoming environment for the NC State community. In support of the university's educational mission, we serve as a cornerstone for student growth, learning and involvement through the highest quality service and facilities.Compensation: Students will start at a training level of tier 1 at $11 per hour. Once they have demonstrated sufficient skills they may be eligible to be promoted to a tier 2 position at $12 per hour. In addition, eligible students will receive longevity raises based on years of service within Campus Enterprises. Student Centers employees earn free meals and are eligible for an end-of-semester bonus of up to $200.Locations: Talley Student Union Work Schedule: Event-based; 8-20 hours per week between 7am and 1am; includes nights and weekends; special hours apply occasionallyFederal Work-Study EligibleEssential functions and responsibilities include but are not limited to:Setup, strike, and clean event rooms, including large event spaces, based on information in 7PointOps according event standardsMaintain organized and safe facilities, venues and work areasSet up and store equipment with care and precisionPlan ahead and manage time to ensure smooth transition of room setups between eventsUphold a superior level of customer serviceMaintain a high level of professionalism at all timesAttend and actively participate in mandatory staff meetingsRemain in compliance with NC State Student Centers student employee policies and expectations at all timesOther duties as assigned.Essential QualificationsCurrent NC State University student with a flexible scheduleDemonstrate excellent customer service skillsAbility to carry, push, pull, and roll up to 40 poundsAbility to work with and manage a team Elevated oral and written communication skillsWillingness and ability to support other functions of NC State Student Centers Attend mandatory staff meetings, student employee orientation, and training sessionsCampus Enterprises Employee ExpectationsAs a student employee with Campus Enterprises, we expect you to be professional and be present for your shifts. This includes but is not limited to:Arriving early for shiftsHaving on a complete uniformClocking in and clocking out in a timely fashionCell phones are only used at appropriate timesPrioritize the clientFinish all duties before taking a breakLearn, Grow and Earn More:Gain experience, grow your skills and get promotedEarn annual raisesConnect with other students beyond the classroomStand out to future employersBuild strong relationships with supervisors who can serve as referencesCampus Enterprises at NC State University Hiring StandardsNC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.Persons with disabilities requesting accommodations in the application and interview process, please call 919.###.#### or send an email to [email protected].NC State uses E-Verify to confirm employment eligibility of all newly hired employees. Visit the E-Verify website to learn more about E-Verify, including your rights and responsibilities.Application Materials:ApplicationResumeCover letterIf you need assistance creating or editing a resume please click this link. If you are hired you will need certain documents for the onboarding process. A complete list of these documents can be found here.