Operations and Staffing Manager - Treasure Hunt: The Ride : Job Details

Operations and Staffing Manager

Treasure Hunt: The Ride

Job Location : Monterey,CA, USA

Posted on : 2025-08-13T00:50:03Z

Job Description :

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Job Title: Chief Treasure Hunter (Full-Time)

Location:Treasure Hunt: The Ride – Monterey, CA

Reports To:Owner

Are you ready to take the helm of an unforgettable adventure?

Treasure Hunt: The Ride is seeking a dynamic, motivated, and highly organized individual to step into the role ofChief Treasure Hunter— a position at the heart of everything we do. This is not your average job title, because this is not your average job. We're looking for someone who thrives in a fast-paced, people-centered environment and can juggle the worlds of HR, operations, sales, and guest experience with enthusiasm and precision.

This is a rare opportunity to gain comprehensive, real-world leadership experience beneath the sails of a world-class themed attraction. Ideal for someone with a background in business, management, or hospitality, this role could be the launching pad of a lifetime —especially for a driven recent graduate eager to make waves.

Key Responsibilities

  • Lead front-line operations with excellence and flexibility
  • Schedule and oversee daily staffing needs
  • Hire, train, and support a high-performing team
  • Handle HR matters with discretion and professionalism
  • Manage ticket sales strategy and track performance metrics
  • Provide top-tier guest service and resolve issues in real time
  • Oversee daily cash handling, safe balancing, and bank deposits
  • Ensure smooth communication between on-site staff, upper management, and HQ
  • Maintain order and efficiency in the office and behind the scenes

What We're Looking For

  • Bilingual fluency in English and Spanish (required)
  • Strong customer service and leadership skills
  • Proven experience (or educational background) in HR, sales, business administration, or operations
  • Proficiency in scheduling and staff coordination
  • Comfort handling cash and preparing deposits
  • Ability to document, organize, and communicate clearly
  • Excellent problem-solving and critical-thinking abilities
  • Adaptability to fast-paced, shifting priorities

This Role Works Closely With:

  • All attraction staff (operators, trainers, and sales team)
  • The General Manager and Owner
  • Accounting and HR at HQ

Compensation & Schedule

To be discussed based on experience. This is a full-time, on-site position.

A Note From the Current Chief Treasure Hunter:

This role is truly one-of-a-kind. It has allowed me to grow in leadership, connect deeply with a phenomenal team, and keep every day exciting. If you're looking to gain broad, invaluable experience in management, people operations, and entertainment, this is your moment.

Although I'm stepping away from the daily operations, I'm not going far — just shifting into another aspect of the company. I will remain available indefinitely to support, train, and guide whoever steps into this role. You'll have a strong foundation, a supportive team, and a thrilling environment to grow in. I'm personally invested in your success and can't wait to welcome you aboard.

Job Type: Full-time

Pay: From $58,000.00 per year

  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays

Education:

  • Bachelor's (Preferred)

Language:

  • Spanish (Required)

License/Certification:

  • CPR & First Aid Certification (Preferred)

Ability to Commute:

  • Monterey, CA 93940 (Required)
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionHuman Resources
  • IndustriesTravel Arrangements

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