PRIMARY FUNCTION/PURPOSE The Operations Administrator will collaborate with the AVP of Facilities and Operations and the VP of Operations in developing systems and reports to enhance CRF's compliance with regulatory and legal facility requirements. The Operations Administrator will also collaborate with the Chief Operations Officer on an as needed basis. PRIMARY RESPONSIBILITIES
- Provide support and oversight to the building maintenance staff, contractors, and vendors when managing assigned projects.
- Collaborate with the AVP of Facilities and Operations in coordinating and conducting facility inspections. Provide training to the DBOs, and Managers regarding preventive maintenance requirements, inspections; and ongoing monitoring of building maintenance systems.
- Collaborate with the AVP of Facilities and Operations in the development and monitoring of organization-wide preventive maintenance schedule; work order system; and furniture supply and equipment inventory system through Yardi Facility Management and Yardi Breeze Platforms.
- Source and secure bids and completes Procurement requisitions as needed.
- Coordinate furniture, supply, and equipment reallocation to the facilities. Ensure the inventory system is updated to reflect the reallocation of furniture, supplies, and equipment to the facilities.
- Collaborate with the VP of Operations, on compliance related matters, safety, health, environmental regulations and local laws, including filing DOB, HPD, ECB, DOH related documents.
- Assist with tracking, reporting, and follow up on all renovation projects, repairs, installations.
- Ensures the implementation of policy and procedure and collaborate with the AVP of Facilities and Operations in ensuring all sites are operating in a consistent and standardized manner to ensure compliance with regulatory, contractual, and organizational standards.
- Supports the Roving Maintenance team by ensuring they have the needed equipment, tools and supplies to complete assigned projects. May be required to inspect completed projects to ensure the work is completed correctly.
- Collaborate with the AVP of Facilities and Operations in ensuring that organizational occupancy rate meets the 95% threshold. Randomly inspects units to ensure the units are cleaned, well maintained and the clients are provided with a safe living environment. Provides feedback to the facility staff and where applicable contracted maintenance staff.
- Collaborate with the VP of Operations on 65-A compliance documentation and coordination for building needs.
- Assist with vehicle fleet management.
MINIMUM QUALIFICATIONS
- Bachelor's degree required in project management, or similar.
- A minimum of two (2) years of experience in facility coordination, project management, or real estate is required.
- Extensive experience in building and equipment maintenance.
- Ability to respond to building safety regulations and security protocols.
- Ability to think and act calmly in emergency situations.
- Exhibit high attention to detail and problem-solving skills with the ability to manage tasks efficiently.
- Critical thinking, analytical, evaluative, and problem-solving skills as well as resourcefulness.
- Excellent time management skills with ability to prioritize assignments.
- Proven record of accomplishments in developing and executing successful operational strategies.
- Ability to act as liaison among a range of internal customers, manage with influence by demonstrating strong communication and relationship management.
- Equal ability to work independently or as part of a multi-functional team in reviewing business and contractual requirements output and adherence to company policy and regulatory directives.
- Highly ethically motivated and results-oriented, proven creative problem solver with positive respectful proactiveness.
- Must have incredible initiative, the ability to work well under pressure, and the ability to be flexible and work both independently and as part of a team to complete complex projects in a fast-paced environment.
- Capable of working in a dynamic, rapidly changing environment, adapting to multiple and shifting required priorities and collaborating with a wide range of colleagues to deliver expected results.
- Must be adept and comfortable with crisis management.
- Familiarity with DHS and OTDA social service documentation policies and procedures.
- Utilize demonstrated good judgment, sensitivity, and high discretion in the handling of confidential information.
- Superior written and verbal communication skills, coupled with excellent organization and leadership skills.
- High level of computer proficiency in Word, Excel, and the ability to learn new technologies and databases.
OTHER REQUIREMENTS (including Physical Demands)
- Contributes to the overall success of the organization by performing all other duties and responsibilities as assigned by supervisor or designee, and being able to pivot with ever-changing priorities and newly added job-related responsibilities that arise based on business changes, needs, and demands.
- May be required to work long hours and a varied schedule.
- Travelling throughout various locations in the New York City area.
- This is a full-time position with the need to be flexible due to the organization being a 24/7 operation.
- Lifting and moving objects weighing up to 30 pounds several times a week.
- Climatic issues of temperature variance and ventilation association with resident facility impact delivery of services.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EEO Statement - Children's Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status. #IND1